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Payne HSI

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Payne HSI

Post Thu Oct 25, 2012 7:08 pm

Posts: 21
I ordered a LH33ZG001 igniter, received the wrong part # LH33ZS004. My neighbor wants to order the same part for his Payne furnace. Will he also get the wrong part?
Thanks
Last edited by pilot1939 on Fri Oct 26, 2012 6:46 pm, edited 1 time in total.

Re: Payne HSI

Post Fri Oct 26, 2012 6:22 pm

Posts: 21
Now I removed my igniter and checked the part # as a LH33ZG001. The one I received was entirely different. It was a LH33ZS004 and will not work in my furnace. How do I get it replaced with the proper part?
Thanks, Daryl
Last edited by pilot1939 on Fri Oct 26, 2012 6:47 pm, edited 1 time in total.

Re: Payne HSI

Post Tue Oct 30, 2012 7:09 pm
joe User avatar

Posts: 33
Sorry for the wrong shipment Daryl- you need to email in at "info@northamericahvac.com" and get an RMA number to swap it for the right ignitor. Again, sorry for the mix up- the LH33ZS004 is the most common Carrier ignitor on the market, but obviously not yours!

NorthAmericaHVAC.com
Joe

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